LanaJura

Handpainted Yarns

LanaJura is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LanaJura is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 9, 2022

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The site is the property of "L'Atelier du Chat Noir" in its entirety, and all rights must be regulated. Reproduction in whole or in part is prohibited without the express consent of "L'Atelier du Chat Noir».

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

The payment order total (shipping included) can be made by check (for France only) or credit card via the "paypal". The order will be considered and processed until full payment of the order and delivery charges. When paying by check(for France only, the customer has 7 days to send it by mail to "L'Atelier du Chat Noir " Beyond this period, the order may be canceled.

Shipping

The address used for delivery is specified by the customer. "L'Atelier du Chat Noir" can not be held responsible for mistakes in this regard by the customer or delivery person. The maximum shipping time is 15 working days for delivery in France (not commands which lead times are more consistent). For deliveries outside mainland France, the customer agrees to pay all taxes due on importation of products, customs duty, value added tax and other fees payable under the laws of the receiving country command.Deliveries are made by Post. The creations are packed with utmost care and shipped through the means best suited to the control (standard letter for wool or fibers, or small accessories, parcel post for textile designs). If you want a registered mail, please inform "L'Atelier du Chat Noir" in order to adjust the amount of postage.